Maintenance Quality Control Coordinator

The Maintenance Quality Control Coordinator is responsible for Quality Control verifications within their assigned territory. This will include completing Work Orders by verifying approval levels are adhered to, vendor invoicing is correct and additional Work Orders are created as necessary to address any not completed work during the first visit following the established Brandywine Homes, USA policies and procedures. The employee is required to be well versed in the execution of maintenance work orders for single family homes.

ESSENTIAL DUTIES:

• Reviewing work orders and supporting documentation to ensure compliance with Brandywine Homes USA policies and procedures.
• Internal Work Orders are completed correctly, and any additional Work Orders are opened and sent to the appropriate maintenance team member to dispatch or correct unresolved issues
• Review invoicing from third party vendors for approval accuracy and compliance with policies related to vendor management
• Escalating any findings while closing the Work Orders that may be a potential hazard or potential property damage

This summary is not inclusive of all job duties. Other job duties may be assigned at any point by the employee’s manager based upon the needs of the business.

WORKING CONDITIONS:

• Hybrid position with office and remote work
• Indoor work in climate-controlled environments
• May sit or stand for several hours at a time
• Repetitive use of hands to operate computers
• Climb up and down stairs multiple times each day
• Travel in assigned area as needed for escalation cases, training, and team meetings.
• Occasionally work flexible hours which may include weekends and evenings

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent
• Reliable transportation and active auto insurance
• Experience in maintenance repair standards
• Above average ability to communicate with others and work as part of a team
• Intermediate computer skills to include Microsoft Office and Google Suite; the ability to learn new software
• Knowledge of rental property management standards and practices

We are an (EOE) Equal Opportunity Employer.